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General






  • All the information provided by clients are their responsibility and should be correct at the time of submission, in particular name, e-mail address and day of arrival. Aparments-sofia.com is not responsible for missing or delayed emails and/or any reservation cancelled/rejected due to incorrect/invalid details.

  • Any changes to the details supplied should be forwarded as soon as possible, either by e-mail or by fax.

  • Any requests or comments made in the "Special Requests/Comments" section of the online booking form are on a request basis only and can't be guaranteed.







Cancellation Policy






Cancellation can be made via telephone, fax or e-mail and not later than 2 days (48 hours) prior to your confirmed arrival date.







Extra persons and children






All rates are per apartment/rooms occupied in the apartment in some cases/ which means that the number of occupants doesn't matter actually. Following this policy children are welcome but apartments-sofia.com doesn't have responsibility to provide extra beds or any special conditions which might be necessary.







Pets






Pets are not allowed, but in special occasions this restriction could be negotiable.


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